I ordered a dress off of PromGirl recently in a size too big and had it returned for a smaller sized dress. I forgot to apply the store credit that I received from my last return and emailed them about the situation, and it turns out that you can't apply store credit after your order has been submitted.
However, not only did they very professionally help me with resolving the issue, but they made sure I was not charged more.
The delivery was also very fast--both dresses came in three days after the order was placed. Overall, I'm very happy with the service and will be shopping with PromGirl in the future!
Product or Service Mentioned: Promgirl Customer Care.
Reason of review: Good customer service.