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Promgirl - Very disappointed
Promgirl - Very disappointed
Promgirl - Very disappointed
Promgirl - Very disappointed
Promgirl - Very disappointed
Dress had several imperfections. Arrived about my house; inspected it within 2 hours of delivery; called customer service about returning; took pictures and The next day I was at UPS returning. Item has been received but still haven’t received an email about my refund....
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PromGirlSupport
PromGirlSupport
Promgirl Verified Representative

We apologize the designer dress had any loose beads! All returns can take up to 5-10 business days to process from when we receive them, but you will be emailed once it is com...

#1223488
Promgirl - Dress Review from Bethesda, Maryland
FALSE ADVERTISEMENT!! I don't usually write reviews, however this website deserves one. I had four girls purchase bridesmaids dresses for my wedding because the pictures online look amazing. Although, when we receive the dresses they were horrible! They don't look...
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Anonymous
Anonymous

They both look like pretty dresses from the posted pictures (can't tell about the fabric quality), but they are definitely not the same dress, so you definitely did not get wh...

Anonymous
Anonymous

It is very close and I am guessing that you paid a fraction of what this would cost retail, so you get what you paid for. I would have been very happy with the dress. Only dif...

1.0
#599725
I order a dress on September 27 for an event on October 4,and would need the dress hemmed, so I paid for express shipping. I tracked my order on Friday the 28 and it said shipment was cancelled. When I tried to contact them, they were closed till Monday October 1. I...
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PromGirlSupport
PromGirlSupport
Promgirl Verified Representative

According to your order it was placed on 9/27 and scheduled to ship out on 9/28. This would allow it to arrive on 10/3 with the 3 business day shipping selected. UPS sent the ...

1.0
#1372132
i wish they would make one time exceptions to the return policy. I thought returns are 30 days not 14 days. I bought the first dress which was a size 3/4 which was way too big. Decided to order a 2nd one in a 1/2 with rush shipping which worked so much better and got...
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#1348365
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Promgirl - Stand out dress!!!

Promgirl - Stand out dress!!!
Promgirl - Stand out dress!!!
Promgirl - Stand out dress!!!
The red dress was stunning!!! Fit like a glove!!! Looked great a lot of compliments!!!
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1251745
I ordered a dress and when i received it it was a different material. Contacted promgirl the very next day from the day it 2as receieved and they wont exvhange it because the tags were removed e evenn though it was worn at all....it was my third dress within a 2 week...
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Anonymous
Anonymous

Unfortunately all returns must be in original condition as they arrived. We do ask that you inspect the item before the tags are removed. Please email us with your order numbe...

#1318638
Promgirl - Loved my dress!!
Promgirl - Loved my dress!!
I really procrastinated getting my prom dress, but I finally found one on prom girl!! I chose 2-day shipping and it came earlier than expected (I thought it was leaving the facility on Friday, but that was the day it arrived at my house!). I was in between sizes, so I...
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#1252727
I ordered a dress for $139. It arrived two days later to my home. When I opened the box and pulled out the dress I discovered several years and loose threads in the back of the dress. I promptly called the store to report it. After an hour on the phone being out on...
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Anonymous
Anonymous

This is the correct store. PromGirl.com. You charged me to ship it back. When I called to complain you made me spend almost an hour on the phone Before you were agreed. You sh...

PromGirlSupport
PromGirlSupport
Promgirl Verified Representative

We're sorry to hear of your experience but unfortunately this sounds like it could be a different company. A return for a defective item would have the return shipping cost wa...

1.0
#1231847
I purchased a dress and normally I wear a large or medium depending on the style. I chose to go for the bigger size just in case. I figure if it was a little big I could adjust it. Unfortunately it was too small. It also didn’t seem to look like the item on the...
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3.8
#1278830

Contact Promgirl

Mailing Address:
PromGirl, LLC.
105 Sleepy Hollow Drive
Middletown, Delaware 19709
United States
Phone:
(888) 843-7766
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Promgirl - Great dress for a good price

Promgirl - Great dress for a good price
I wore this dress as a guest to a wedding. I got small size , it fit great (even the length of it) , except the chest area, it was to big (I wear 32D bra). With the help of the seamstress It was beautiful (I paid $30 to fix it) . Like
#1281917