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Promgirl - Very disappointed
Promgirl - Very disappointed
Promgirl - Very disappointed
Promgirl - Very disappointed
Promgirl - Very disappointed
Dress had several imperfections. Arrived about my house; inspected it within 2 hours of delivery; called customer service about returning; took pictures and The next day I was at UPS returning. Item has been received but still haven’t received an email about my refund....
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PromGirlSupport
PromGirlSupport
Promgirl Verified Representative

We apologize the designer dress had any loose beads! All returns can take up to 5-10 business days to process from when we receive them, but you will be emailed once it is com...

#1223488
Promgirl - Dress Review from Bethesda, Maryland
FALSE ADVERTISEMENT!! I don't usually write reviews, however this website deserves one. I had four girls purchase bridesmaids dresses for my wedding because the pictures online look amazing. Although, when we receive the dresses they were horrible! They don't look...
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Anonymous
Anonymous

They both look like pretty dresses from the posted pictures (can't tell about the fabric quality), but they are definitely not the same dress, so you definitely did not get wh...

Anonymous
Anonymous

It is very close and I am guessing that you paid a fraction of what this would cost retail, so you get what you paid for. I would have been very happy with the dress. Only dif...

1.0
#599725
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Promgirl - Stand out dress!!!

Promgirl - Stand out dress!!!
Promgirl - Stand out dress!!!
Promgirl - Stand out dress!!!
The red dress was stunning!!! Fit like a glove!!! Looked great a lot of compliments!!!
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1251745
Promgirl - Loved my dress!!
Promgirl - Loved my dress!!
I really procrastinated getting my prom dress, but I finally found one on prom girl!! I chose 2-day shipping and it came earlier than expected (I thought it was leaving the facility on Friday, but that was the day it arrived at my house!). I was in between sizes, so I...
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#1252727
I ordered a dress for $139. It arrived two days later to my home. When I opened the box and pulled out the dress I discovered several years and loose threads in the back of the dress. I promptly called the store to report it. After an hour on the phone being out on...
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Anonymous
Anonymous

This is the correct store. PromGirl.com. You charged me to ship it back. When I called to complain you made me spend almost an hour on the phone Before you were agreed. You sh...

PromGirlSupport
PromGirlSupport
Promgirl Verified Representative

We're sorry to hear of your experience but unfortunately this sounds like it could be a different company. A return for a defective item would have the return shipping cost wa...

1.0
#1231847
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Promgirl - Beautiful

Promgirl - Beautiful
Promgirl - Beautiful
The dress came in perfect timing for my prom.The dress was a little big but that was okay because I got the dress altered.
#1234777
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Promgirl - Wrong dress

Promgirl - Wrong dress
The dress I received is not the same dress that is on your website. I have no choice but to wear the dress now. The neck line is not even close to being the same.
3.5
Details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Value for money
Website
#1254256
Promgirl - Dress Review
A beautiful dress, fits well, need some altercations done (i'm 5'2 and wear a 32E alterations are always expected). Really excited to wear it for prom, the material is very nice and not heavy, and just sparkly enough without rubbing or irritating my skin. The sizing...
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3.5
I liked
  • Fast ship
I didn't like
  • Customer service
#1203701
Promgirl - Terrible experience: they sent product with defect and then would not allow exchange/refund
Promgirl - Terrible experience: they sent product with defect and then would not allow exchange/refund
Promgirl - Terrible experience: they sent product with defect and then would not allow exchange/refund
Promgirl - Terrible experience: they sent product with defect and then would not allow exchange/refund
Purchased a homecoming dress for my daughter and when we took it in to get altered we noticed many defects, holes and tears in the mesh outer skirt cover that were not noticeable until we were in better lighting. Prom Girl says they can't refund because we were passed...
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firebird16201_75
firebird16201_75

my daughter Just ordered one of these dresses I hope it doesn't come like this one I will call my credit card company if it does

Anonymous
Anonymous

Oh horror.

I didn't like
  • Customer service was absolutely the worst experience
#1114215

Contact Promgirl

Mailing Address:
PromGirl, LLC.
105 Sleepy Hollow Drive
Middletown, DE 19709
Phone:
(888) 843-7766
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Promgirl - Was not so bad

Promgirl - Was not so bad
The dress was beautiful, tight around the arms but I got everything altered and it turned out like the picture. Shipping was super quick the next day it was at my house.
3.4
Details
Customer service
Delivery Service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1254984