filters
State:
Show
City:
Show
Product:
Show
Show

Promgirl - Profiled

I felt victimized while shopping due to my weight, while I was there I was not helped in my larger section while all the girls sized 0-4 were being helped who entered the store after me. I felt ignored and disrespected. They also had two workers around one size 0 girl. I was also not the only the plus size girl in the store.
1.6
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Location
Price Affordability
Value for money
Warranty
Website
#1451934
Show

Promgirl - FALSE shipping claims, terrible customer service.

I paid for 2nd day air shipping ($34) for 3 items and my items didn't arrive until 7 days after my purchase. Apparently they were closed for 2 of the business days that week, but that wasn't posted on their website. Additionally, when I called on the day my items should have arrived, my items still hadn't shipped yet but they told me it was too late to cancel my order or refund my rush shipping charge even though my items were going to arrive AFTER my event. Worst customer service on the planet.
2.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1439171
I order a dress on September 27 for an event on October 4,and would need the dress hemmed, so I paid for express shipping. I tracked my order on Friday the 28 and it said shipment was cancelled. When I tried to contact them, they were closed till Monday October 1. I...
Read more
PromGirlSupport
PromGirlSupport
Promgirl Verified Representative

According to your order it was placed on 9/27 and scheduled to ship out on 9/28. This would allow it to arrive on 10/3 with the 3 business day shipping selected. UPS sent the ...

1.0
#1372132
i wish they would make one time exceptions to the return policy. I thought returns are 30 days not 14 days. I bought the first dress which was a size 3/4 which was way too big. Decided to order a 2nd one in a 1/2 with rush shipping which worked so much better and got...
Read more
Anonymous
Andi1117

Prom girl...do us all a favor and stop selling *** dresses and change your return policies.

Anonymous
Andi1117

I couldn't agree more. The dress i ordered wasnt even what was on the website. This just confirms that u have to shop for prom dresses in person. Worst online retailer ever

#1348365

I ordered a dress and when i received it it was a different material. Contacted promgirl the very next day from the day it 2as receieved and they wont exvhange it because the tags were removed e evenn though it was worn at all....it was my third dress within a 2 week...
Read more
Anonymous
Anonymous

Unfortunately all returns must be in original condition as they arrived. We do ask that you inspect the item before the tags are removed. Please email us with your order numbe...

#1318638
Show

Promgirl - Beautiful as per usual!!

My dress came so fast! It was AMAZING quality, and it fit true to size. This is one of the best places to get dresses, and I can’t wait to wear it!! I recommended this site to ALL of my friends!
4.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1303629
Show

Promgirl - Great dress for a good price

Promgirl - Great dress for a good price
I wore this dress as a guest to a wedding. I got small size , it fit great (even the length of it) , except the chest area, it was to big (I wear 32D bra). With the help of the seamstress It was beautiful (I paid $30 to fix it) . Like
#1281917
Show

Promgirl - SIZING

The dress was beautiful, but even though I measured according to the PromGirl sizing guide the sizing was really off! Which was very frustrating because the dress was not cheap to begin with and to add so much tailoring was very disappointing.
4.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1279060
Show

Promgirl - Not exactly what I expected

I purchased a dress and normally I wear a large or medium depending on the style. I chose to go for the bigger size just in case. I figure if it was a little big I could adjust it. Unfortunately it was too small. It also didn’t seem to look like the item on the picture. Since the dress was on sale if I return it I will be stuck with store credit that I will probably never use. Now I’m debating on whether or not I should just keep it and give it away to someone else.
3.8
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
#1278830

Contact Promgirl

Mailing Address:
PromGirl, LLC.
105 Sleepy Hollow Drive
Middletown, Delaware 19709
United States
Phone:
(888) 843-7766
More

Promgirl Products and Services

Show

Promgirl - Absolute ***

I have not received my order the tracking status keeps changing it was supposed to be here on Monday and now my tracking status is just saying clearance information required I have contacted ups tracking and have not heard back from them I need my order (ball dress) as I need to get it taken up before the ball Wtf
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1277796