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i wish they would make one time exceptions to the return policy. I thought returns are 30 days not 14 days. I bought the first dress which was a size 3/4 which was way too big. Decided to order a 2nd one in a 1/2 with rush shipping which worked so much better and got...
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#1348365
I ordered a dress and when i received it it was a different material. Contacted promgirl the very next day from the day it 2as receieved and they wont exvhange it because the tags were removed e evenn though it was worn at all....it was my third dress within a 2 week...
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Anonymous
Anonymous

Unfortunately all returns must be in original condition as they arrived. We do ask that you inspect the item before the tags are removed. Please email us with your order numbe...

#1318638
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Promgirl - Beautiful as per usual!!

My dress came so fast! It was AMAZING quality, and it fit true to size. This is one of the best places to get dresses, and I can’t wait to wear it!! I recommended this site to ALL of my friends!
4.6
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#1303629
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Promgirl - Great dress for a good price

Promgirl - Great dress for a good price
I wore this dress as a guest to a wedding. I got small size , it fit great (even the length of it) , except the chest area, it was to big (I wear 32D bra). With the help of the seamstress It was beautiful (I paid $30 to fix it) . Like
#1281917
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Promgirl - SIZING

The dress was beautiful, but even though I measured according to the PromGirl sizing guide the sizing was really off! Which was very frustrating because the dress was not cheap to begin with and to add so much tailoring was very disappointing.
4.1
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#1279060
I purchased a dress and normally I wear a large or medium depending on the style. I chose to go for the bigger size just in case. I figure if it was a little big I could adjust it. Unfortunately it was too small. It also didn’t seem to look like the item on the...
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3.8
#1278830
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Promgirl - Absolute ***

I have not received my order the tracking status keeps changing it was supposed to be here on Monday and now my tracking status is just saying clearance information required I have contacted ups tracking and have not heard back from them I need my order (ball dress) as I need to get it taken up before the ball Wtf
2.0
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#1277796
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Promgirl - Amazing

The dress was perfect, sizing, color, fit EVERYTHING. i wore to a beach wedding and got a billion compliments
5.0
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#1277468
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Promgirl - I couldn’t be happier

I went to so many dress stores in my area and couldn’t find anything. The dress I bought is just like the picture. It’s gorgeous. The sizing chart was really accurate!
#1275378

Contact Promgirl

Mailing Address:
PromGirl, LLC.
105 Sleepy Hollow Drive
Middletown, Delaware 19709
United States
Phone:
(888) 843-7766
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Promgirl - Honestly less professional than expected.

I paid for 3 day shipping did not receive the dress until several days later. I am requesting a refund of the $17.99 extra I paid for the dress to arrive on time. It was shipped out on the 24th and didn’t arrive ubtil the 30th. Double the amount of time I paid for. The dress was gorgeous but underwhelmed with the customer service.
3.1
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#1272722