Promgirl.com- and I gather there might be several other front companies with different names but the same owners- caters to young girls yet boasts a ridiculously draconian return policy, demanding that returns be issued within 7 days of receipt. It's on me for not following up on my daughter's order in time so I learned a harsh lesson.
This company clearly does not have its customers' best interests at heart. It seems that their business model relies on chumps like me not reading the fine print.
Congratulations, you got the better of this beleaguered mother of three. Best of luck with the next chump.
Product or Service Mentioned: Promgirl Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.