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3.0

I am very disappointed with the return policy. I am now stuck with a credit I do not want and / or a dress I do not want.

Never again! I realize I should have reviewed the policy first and will take that lesson to further purchases on other websites. Teenage girls are very particular and difficult when trying to make a decision regarding their attire. I feel a minimum 30 day window for returns should be allowed as long as all tags are in tact and it has obviously never been worn.

I will never buy from Promgirl again because of the ridiculous return policy. I hope others express their frustration and changes happen.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $120.

Preferred solution: Full refund.

Promgirl Cons: Return policy.

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