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Promgirl - Terrible experience: they sent product with defect and then would not allow exchange/refund
Promgirl - Terrible experience: they sent product with defect and then would not allow exchange/refund
Promgirl - Terrible experience: they sent product with defect and then would not allow exchange/refund
Promgirl - Terrible experience: they sent product with defect and then would not allow exchange/refund
Purchased a homecoming dress for my daughter and when we took it in to get altered we noticed many defects, holes and tears in the mesh outer skirt cover that were not noticeable until we were in better lighting. Prom Girl says they can't refund because we were passed...
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firebird16201_75
firebird16201_75

my daughter Just ordered one of these dresses I hope it doesn't come like this one I will call my credit card company if it does

Anonymous
Anonymous

Oh horror.

I didn't like
  • Customer service was absolutely the worst experience
#1114215
I ordered a dress off of PromGirl recently in a size too big and had it returned for a smaller sized dress. I forgot to apply the store credit that I received from my last return and emailed them about the situation, and it turns out that you can't apply store credit...
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4.5
#1031194
I placed an order with promgirl.com for 20% off and Free shipping with a purchase of $100.00 dollars. I had spent over $200.00 dollars. They did not give me what they advertised. Got the credit card bill and discovered it called them and they rejected the offer and...
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PromGirl
PromGirl

We are very sorry that our customer service team was not helpful in solving your issue. We are having trouble locating your order based on the information above. We\'d like to...

#324585

Contact Promgirl

Mailing Address:
PromGirl, LLC.
105 Sleepy Hollow Drive
Middletown, Delaware 19709
United States
Phone:
(888) 843-7766
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Promgirl Products and Services