State: Michigan Clear all filters (3 of 389 reviews match)
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I bought a homecoming dress for my daughter, but she decided she didn't care for the style. It was past the 7 days, so I emailed the company and they agreed to do a "one time return exception". I shipped the dress back to them, and they are now refusing to refund me or...
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PromGirlSupport
PromGirlSupport
Promgirl Verified Representative

We're sorry to hear of your experience! If for any reason a return could not be accepted, it could be returned back to you. Please email your order number with the subject "Pi...

1.8
I liked
  • Previous purchases
  • Dresses looked nice online
I didn't like
  • Customer service did not do what they said they would do
  • Customer service and return policy
  • Return and exchange process
#947448
This dress did not meet expectations. It was sheer on the top and did not show this way. NOT HAPPY!!
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PromGirlSupport
PromGirlSupport
Promgirl Verified Representative

We're sorry to hear the designer dress wasn't as expected! We happily accept returns but we do ask to be contacted within 7 days of receiving the dress for a return authoriza...

1.6
#930117
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Promgirl Dress Review

I love the dress I purchased! It fits as i expected and arrived on the day i expected it to. Thanks, Promgirl!
#927205

Contact Promgirl

Mailing Address:
PromGirl, LLC.
105 Sleepy Hollow Drive
Middletown, Delaware 19709
United States
Phone:
(888) 843-7766
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