Unlike other companies who give you 30 days to return....they give you 7. I had a horrible experience buying my wedding dress on here.
Originally when I was buying my dress I was going to buy my bridesmaids dress, but how could I and after this experience. I learned my lesson. They won’t even give you store credit after 7 days! How would I have time to get all my bridesmaids to try on the dresses with busy work schedule in 7 days?
Come on Prom Girl, get it together.
just lost a $1300 order. Also, spoke with two customer service workers and they don’t care about working with the customer to keep a good business relationship, just stating there unrealistic return policy and saying they can’t do anything.
Product or Service Mentioned: Promgirl Wedding Dress.
Reason of review: Return, Exchange or Cancellation Policy.