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We purchased a Sherri Hill dress ($530) from you and when we went to have it hemmed the beads on the strap began falling off on both sides!!! Nothing got caught or pulled, they just began to fall off the dress.

It looks terrible. We are one week away from prom and do not have time to find another dress, have it hemmed or altered, nor can we send it back because it's ruined. The dress had been tried on one time, put on a hanger, taken to alterations and fell apart on the second time she put the dress on. I cannot say enough how upset we are.

This was a complete mistake on purchasing this dress. Buyers beware!

Product or Service Mentioned: Sherri Hill Prom Dress.

Reason of review: Bad quality.

Monetary Loss: $536.

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Promgirl Verified Representative

We're an authorized retailer of the designer dresses and we apologize for sending you anything less than perfect! Unfortunately we were not contacted about this issue so we were unaware it had any flaws.

In the future, please let us know if you have any concerns with the item when it arrives so we can assist you.

We're now in contact with you by email! Thank you for your understanding.

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