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Summary of Promgirl Customer Service Calls

4 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
01:41 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Promgirl to Ask about:

Return/ Replace:

  • “No update on a return”

Other:

  • “Dress”
  • “To check on a order”

Promgirl Rating Stats

3.8 out of 5 stars
based on 261 reviews
See all 390 reviews

Rating stats

  1. 36 reviews
  2. 30 reviews
  3. 38 reviews
  4. 51 reviews
  5. 106 reviews

About Promgirl

Top 5 Promgirl Services

Customer Care, Shipping Service

Top 5 Likes about Promgirl

Quality, Dress, Fast ship, Price, Previous purchases

Top 5 Dislikes about Promgirl

Customer service, Return policy, Customer service and return policy, Customer service was absolutely the worst experience, Return and exchange process

Summary

Promgirl was organized in 1998 and is dedicated to bringing teen prom and special occasion fashions to a new level of choice and sophistication. We have proudly grown to be the number one prom resource in the country and have become known as The Online Prom Superstore and the place to find the perfect prom dress.

We were founded on the idea that you should have access to the top special occasion fashions on the market, from dresses to accessories, and you should be able to shop for it all in one place. Our fashion team, located in New York City, searches multiple markets to bring only the newest and hottest looks for prom to PromGirl.com. In addition, we offer a range of homecoming, graduation, sweet 16 and Quinceanera dresses. We proudly carry more dresses than any other online retailer and offer you the largest selection on one website so you can find the perfect dress for every event!

Description was provided by the company

Promgirl reviews and complaints

Promgirl is ranked 50 out of 2045 in Footwear and Clothing category

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Promgirl Stats

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