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3.1
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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
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I ordered 6 dresses for my daugher to try, and while I did not expect a 6-month return policy from a teen store, I never expected a 5-DAY return policy, never! This is insane.

I am now stuck with 5 unwanted dresses. They have not even been opened or tried on and I'm stuck with them? Come on, this is NOT standard and bad business. This is insulting to customers and smells like a scam to me.

Neither do I believe that this is "standard for special occasion dresses".I'm 56 and I certainly know what is standard or not.

I'm very unhappy and planning on telling all the mothers I know to go elsewhere. Our daughters are 17-18 and are easy prey for these sorts of scams.

Review about: Promgirl Dress.

Reason of review: Return policy.

Monetary Loss: $600.

Preferred solution: I want an RA # for the 5 or so dresses that I want to return.

I liked: Choice.

I didn't like: Return policy.

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