Purchased a homecoming dress for my daughter and when we took it in to get altered we noticed many defects, holes and tears in the mesh outer skirt cover that were not noticeable until we were in better lighting. Prom Girl says they can't refund because we were passed...Read more
My daughter loves the dress we purchased, however, it does not fit her petite body. It makes her look very broad across the chest and shoulders. I went online to get a return authorization and found out I am out of my time limit. Very disappointed to say the least!! My...Read more
The two dresses that we ordered for my daughters from Prom Girl were exactly what we were expecting after looking at the photos. the dresses came in and once we opened the boxes we knew we made the right choices. We ended up having to return one and reorder. The two...Read more
Promgirl - Good Quality
The dress is beautiful. It fits me okay. The under skirt of the dress is a little shorter that I would like the overall the dress it good.
Promgirl - More than I expected
I didnt get to wear my dress to my event yet, but i tried it on and looked so beautiful. I am more than pleased. Thank you so much! I feel my money was well spent!
Promgirl - Love It!
Prom Girl never lets me down! Bought a navy long dress for a Vegas party and it fits perfect. The size chart is correct. I love my purchase it arrived quick and fit perfect. Thank you!
Promgirl - Perfect !!
i was really worried about ordering online, but everything was perfect when i got it !! i would just recommend sizing up if you're bustier.
The dress is beautiful, but the sizing chart is off. Said my daughter needed a large, but indeed she is a small. Still waiting to see if the exchange comes on time for her dance. Haven't heard back yet from customer service tho have sent 2 emails, so I hope it makes it...Read more
- Selection and pricing
I didn't like
- How slow exchange is
I purchased 2 dresses and my daughters tried them on and they were both too big. I went off their measurements and size guide. There are not free returnsor free shipping. I took the site credit so i could get my full credit back. I sent both dresses back in the same...Read more
I’ve been trying to call your customer support for 5 days now. Every time I call it says the line has been disconnected, probably because of Hurricane Irma. Because we were affected by the storm, I am only just now able to email you. The dress I received was awful. It...Read more
I didn't like
- Return policy and quality of the dress
The dress came in with a little black dark spot in the front and I had no time dealing with this since the wedding ceremony was in two days after I received the order. I tried to wash it off after the wedding ceremony but it did not go away. I was a little bit...Read more
The dress came at the expected time and it fit perfectly! I had to pay for expedited shipping because I needed it urgently and it came within the time frame. I ordered an extra small and I was scared it wouldn't fit but it did. Though it was a bit too long, which I...Read more
Although the party isn't for a while I know it'll be a hit. I am already getting complements on the dress just from friends and family seeing it. The style suits me and hugs my curves well. I know it'll be the life of my birthday party :).. I enjoy the cut and style...Read more
f I could do less then 1 star I would. This dress is awful. The lining of the dress is thicker on the top then it is on the bottom (not seen in photo on website. Picture makes it look like one solid lining but it's not) The bottom is see through. I tried it with a slip...Read more
Do you have something to say about Promgirl? What happened? What can we help you with?