Company has verified representatives Subscribed to our free business plan and has customer support representatives who act on its behalf.
Submit ›
or
2.7 Based on 28 reviews
Compare to others
  • Customers like
    • Dress 2
    • Dresses looked nice online 1
    • Previous purchases 1
  • Customers don't like
    • Customer service and return policy 3
    • Customer service 3
    • Return policy 2
Advanced
search
loading...
More Less
  • From mobile
  • Sep 21
  • #923105

Very helpful .. I had an issue that was resolved without difficulty ..

Add comment

My daughter ordered a dress for homecoming. It wasn't quite like the dress that was pictured online. I'd guess it was probably 4" longer than the picture showed and instead of being a tighter, body hugging fit, it was more of a loose straight fit. We returned it and selected a different dress. I was disappointed that the company only will do exchanges if it's the exact same dress. Since we knew this dress wasn't going to work, my daughter had... Read more

Was this review helpful? 0 0

It was ok I have ordered from here before and always liked my purchases. I feel like this latest purchase was not as good quality as the others. The dress was ok. The skirt seemed of poor quality and the top did not look as good in person as it did on the website. The package arrived on time and I am happy with the service. I just need to be a bit more careful of my choices on the website next time. The site is easy to use but the prices... Read more

Was this review helpful? 0 0

Horrible! Sizes doesn't match the size chart. It was way to small. Read more

Was this review helpful? 0 0

Do not buy from here! Their customer service department lied to me and did not honor my return. I ordered a size small for my daughter and it was too big but we thought the size xs would be too small. They said i could return both dresses as a one time exception and that my smaller dress would be arriving on September 14th. However, the dress actually arrived over Labor day and my family was out of town. Since I did not initiate the return... Read more

Was this review helpful? 0 0
  • From mobile
  • Sep 12
  • #917362

I bought the rose gold dress for my granddaughter and it is beautiful. She can't wait to wear it to her homecoming! Fit perfectly too!

Add comment
Promgirl - The dress design is coming apart
1 of 2

I purchased this dress to wear at my granddaughter's wedding on August 27th. The dress is beautiful, I loved it and the fit was good. I ordered it in a larger size so as not to damage the material. Before the day was over, people were asking if the dress was coming apart. i looked for my self and yes, the stitches were separating in the front of the dress at lease 4 difference places. I have submitted pictures of the dress to show how and... Read more

Was this review helpful? 0 1
  • From mobile
  • Sep 04
  • #912847

I received my dress in like 2-3 days and i love it fits perfectly

Add comment
  • From mobile
  • Aug 02
  • #893411

I am extremely pleased with my purchase. Clothing quality superb and they are cur true to size

Add comment

Yes, the company states their return policy. I was willing to accept the terms. But the size of the dresses really did not match what I expected. I highly recommend considering a company with a better return policy. This company only gives you 2 weeks and takes a 10% restocking fee. Honestly, the quality of the dress is not worth the price you pay if you have to return. Now I have a dress that does not fit and can not send it back. I was out of... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Promgirl.
Filing a new complaint about
×